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4.7 star rating Rating - based on 46 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 1/19/2018
Don't Trust
I was contacted by this company to help me lower my payment in June 2017. We were not behind at all on our payments before this process. I was explained that it was not a refinance but a modification. The first step was to qualify through their re... Read More »
 
 
 
Review Posted 2/22/2017
Great People
I began working w oak ridge financial when they contacted me about my loan in January. They explained this isn't exactly a refinance but overall very please they were able to reduce my payment by $590/mo. John and Cristina were very helpful and I... Read More »
 
 
 
Review Posted 1/21/2017
Positive Review
My experience with Oak Ridge Financial has been a very positive experience from inception to closure. In all my experience in working with lenders by far Oak Ridge Financial exceeded my expectations. They worked so diligent for me that my outcome... Read More »
 
 
 
Review Posted 1/18/2017
Finally a reputable company
My wife and I were living check to check and didn't realize there were options for us to reduce our monthly payment. The lender denied us twice and my wife and i felt defeated and just gave up. Luckily Oak Ridge reached out to us and educated us.... Read More »
 
 
 
Review Posted 12/2/2016
Much appreciated!
We would like to say that we think Oak Ridge Financial is a very professional awesome company. They did a great job for us & we had a difficult situation. We highly recommend choosing Oak Ridge Financial for modifying your home! The staff is very... Read More »
 
 
 
Review Posted 10/27/2016
Tyrone and Maria B
We are SOOOO PLEASED AND RELIEVED. This service was more and beyond what we anticipated. We tried years ago ourselves, really only helped some, alright, BUT NOTHING LIKE THIS. This modification NOW there is no comparison. We can afford to pay our... Read More »
 
 
 
Review Posted 10/21/2016
Client of Oak Ridge Financial
I can't thank the team of Oak Ridge Financial enough, for working with my lender to modify my loan. They were a god send. I was very skeptical when I first spoke to Jesse Flores, I am so grateful for all they have done. Jesse Flores, John Matthews... Read More »
 
 
 
Review Posted 10/21/2016
I'm impressed with this company
I highly recommend Oak Ridge Financial to anyone that needs assistance with a home modification loan. The guidance and support received throughout the entire process. was Impressive. Every one of the staff members we spoke with were courteous, pro... Read More »
 
 
 
Review Posted 10/13/2016
Oak Ridge Financial
I highly recommend Oak Ridge Financial. They were able to secure a loan modification from Bank of America,an extremely difficult bank,which required many efforts on their part. They provided outstanding service during this long and arduous process... Read More »
 
 
 
Review Posted 9/24/2016
Thank you
I cant thank Oak RIdge Financial enough for helping with my mortgage. I desperately needed the help and they were able to assist me in keeping my home. Thank you again. Read More »
 
 
 
Review Posted 9/7/2016
ms antonio smith
I ms Antonio smith thanks oak ridge financial they are such a big blessing in my life they were there dealing with the sad day of my life the lost my mother they were so caring I thank wanted to say thank you oak ridge financial with all my heart... Read More »
 
 
 
Review Posted 8/31/2016
Outstanding Service
I tried to work with my bank for nearly four years on a mortgage modification. The recession hit while I was on my last deployment in the middle east and two years before I retired from the military they told me twice to call them back after I ret... Read More »
 
 
 
Review Posted 8/19/2016
Great Company!
I highly recommend Oak Ridge Financial to anyone struggling to keep mortgage payments current. I applied for help from my mortgage lender and was given the run-around for nearly a year before I just gave up, realizing they were never going to real... Read More »
 
 
 
Review Posted 8/13/2016
They Delivered!
Admittedly, I was skeptical at first. But Oak Ridge Financial did in one month what others have tried to do unsuccessfully for the last three years- modify our current mortgage and get us out of foreclosure. The team worked hard to get us a modifi... Read More »
 
 
 
Review Posted 8/11/2016
Very Satisfied Customer
I am writing this letter in thanks and appreciation. Oak Ridge Financial was instrumental in reducing my mortgage payment by $460 per month. My wife and I feel so good about this company that we’ve recommended you to my daughter and her husband. A... Read More »
 
 
 
Review Posted 8/8/2016
Wasted my time going to my bank
I Started a Modification with my bank and was going no where, they kept saying I was missing documents/wasn't receiving them. So I gave up and was worried because I was about to lose my house that I've been in for more than 20 years. Oak Ridge Fin... Read More »
 
 
 
Review Posted 7/27/2016
Thanks to everyone at Oak Ridge Financial
What a great organization to work with. They took there time to listen and understand my situation. The were upfront with me and kept informed all the way through the process. The modification did take a bit longer than i expected but very satisfi... Read More »
 
 
 
Review Posted 7/24/2016
Would highly Recommend
I was contacted by Oak Ridge Financial and i at first was a bit skeptical. My husband had found ourselves in a financial hardship after my husband was diagnosed with cancer. He was out of work for about a year before he was able to return. This wa... Read More »
 
 
 
Review Posted 7/23/2016
Oakridge Financial Fantastic Service
I would like to thank John Matthews, Jesse Flores and Angie Pham for saving my home. Without them I would have lost my home. I have never worked with such a group of people who worked so hard for me.Oak RidgeFinancial is a Awesome Company.Mrs Lois... Read More »
 
 
 
Review Posted 6/19/2016
very impressed with my results.
My wife and i had planned to sell our home until we got in touch with this company oak ridge. our real estate agent had our home on the market and we were going to agree to a short sale and cut our losses now until oak ridge had informed us that t... Read More »
 
 
 
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