BRANDON N.'s review of Reliant Financial Corporation

Reliant Financial Corporation

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Complaint Posted 7/9/2013
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RUDE
THESE PEOPLE ARE A PIECE OF WORK. NOTHING GOOD TO SAY ABOUT THEM. IVE BEEN WITH THEM FOR 6 MONTHS NOW. MAKING FULL PAYMENTS ON TIME EVERY MONTH.I CALL THERE NUMBER TO SPEAK TO A REPRESENTATIVE BECAUSE IM GOING THROUGH SOME FINANCIAL ISSUES. SO ASK A FEW
SIMPLE QUESTIONS. AS SOON AS I GOT ON THE LINE WITH THE REPRESENTATIVE SHE HAD A VERY BAD ATTITUDE AND SPOKE TO ME IN A VERY SHARP TONE. I ASKED HER WHY SHE WAS SPEAKING TO ME IN SUCH A MANNER AS I WAS TALKING TO HER RESPECTFULLY AND IN MID SENTENCE WITHOUT
WARNING SHE PUT ME ON HOLD. I CALLED BACK. A WOMAN PICKED UP THE LINE AND I TOLD HER ABOUT THE ISSUE I HAD WITH THE OTHER REP. SHE PRETENDED AS IF SHE WASNT THE REP THAT I SPOKE TO A MOMENT AGO AT FIRST AND THEN 1 MINUTE INTO THE CONVERSATION SHE ADMITTED
THAT IT WAS HER THAT I SPOKE TO EARLIER. I ASKED FOR HER NAME AND ONCE AGAIN ASKED TO SPEAK TO HER MANAGER. SHE ONCE AGAIN REFUSED TO GIVE ME HER NAME AND CLAIMED THAT THERE WAS NO MANAGER PRESENT AND ONCE AGAIN WITHOUT WARNING ABRUPTLY PUT ME ON HOLD. THIS
COMPANY LACKS ORGANIZATION AND COURTESY. TERRIBLE WAY TO DO BUSINESS. DOING BUSINESS WITH THESES PEOPLE WAS PROBABLY THE WORST THING IVE DONE. THEY MAKE YOU NOT WANT TO PAY THEM.
 
 
 
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Additional Business Information
Hours   Phone   (714) 828-5330 Address   P.O. Box 1889
Orange, CA 92856
Website   Email   Legal@ReliantFinance.com
Contact   Brian L. Other  
 
 
 
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