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Worst move ever!
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We had so many problems with this moving company that I'm just going to highlight the biggest ones here. 1) They gave us a very low quote that wasn't even close to what the actual charge was. Since we had never used a moving company before we believed
the low quote only to find out on moving day that the actual cost was 100% MORE than we were quoted. Of course we find this out after all our things are moved onto the truck (which took 12 hours with inexperienced movers who were disrespectful, unprofessional
and left their trash in our apartment) and could not make other arrangements for moving. Bottom line is that the rep you talk to on the phone will say anything to make a sale (in fact, one of the movers told me this). 2) The movers who bought our things into
the new house were more professional with one exception - they left all our boxes out on the lawn. One minute they were there and the next they took off without asking if there was anything left to be done. For some reason you need to tell these movers to
actually move your stuff. 3) Customer service simply amounts to them talking down to you on the phone, promising to call back but never doing so, and doing nothing to fix all the problems they caused. 4) Several pieces of furniture and other items were broken
in the move, and I had to file a claim to be reimbursed with another company (that pays $0.60/lb of your broken items). Bottom line, expect to pay considerably more than you were told and be met with snarky rude and unprofessionalism every step of the way.
Find another moving company or just move everything yourself.
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